Over 11 years of experience helping businesses prepare for tomorrow.

Hastwell has been successfully delivering ICT business solutions for over 14 years. With tech and IT running through our veins, we live and breathe ICT and are dedicated to helping you find solutions that grow your organisation.

Play company video

Our team of experienced and highly skilled IT specialists assist organisations in a range of industries, including Government, Non-Profit, Defence, Corporate and Education. We understand the risks and opportunities within each of these sectors and proactively offer innovative solutions and technology that help support your organisation’s goals.

Your technology is only as good as the people behind it. We are your people. With years of experience and a plethora of qualifications and certifications, we are fully equipped to help your business succeed. We have coverage over a wide variety of ICT projects, and we have provided solutions with remarkable benefits to our customers, always providing excellent results.

Milton, Founding Director of Hastwell has designed, implemented and managed enterprise networks and security systems for a large number of customers – he’s an engineer at heart. He is currently responsible for Hastwell’s long-term strategy, establishing major relationships and building future capability.

Milton’s primary goal, however, is to evolve and continually nurture relationships with our customers, vendors, and partners supporting his team to solve our customers’ business and technical challenges. 

He holds a Master’s Degree in Management (IT) from CSU and has studied with the Australian Centre for Business Growth. He is also a proud member of the Entrepreneurs’ Organisation.

Milton Medina

Director / Business Development Manager

As Managing Director Stuart is responsible for the leadership, growth and strategy of the business, with a strong focus on technical capability, solution architecture and innovation.

Having worked previously in corporate and consultancy roles, Stuart has experience across a range of enterprise, Government & defence industries, backed by 15 years of technical knowledge in the design, implementation and support of ICT networks & cyber security.

Stuart holds a Master’s Degree in Management (IT) and is a graduate of both the Australian Institute of Company Directors (AICD) and the Australian Centre for Business Growth (ACBG). He also maintains IT technical competencies with a number of industry certifications from companies such as Palo Alto Networks, Cisco and VMware.

Stuart Rainsford


Shawn Donaldson is responsible for the day-to-day operation at Hastwell across all business functions including Technical Delivery, Service Delivery, Finance, Sales, HR and Administration. With over 20 years of experience working in IT within small, medium and large businesses, Shawn has gained long-lasting relationships with clients and industry professionals. 

He is passionate about building teams and empowering people to grow and achieve their best, creating a positive and welcoming work environment that feels like home.

Shawn Donaldson


Jason is accountable for the delivery of major projects at Hastwell. As the Project Manager he ensures that all projects are delivered on-time and on-budget while ensuring we maintain the specialist quality of technical delivery that our customers expect from us and our outstanding reputation demands.

Jason Fleming

Project Manager

Kaisa is the Finance and Administration Officer at Hastwell. She’s responsible for all financial functions and financial reporting in the business along with a range of administration duties.

Kasia has years of experience in both finance and administration coupled with a Master of Finance and a range of other certifications in Accounting and Business Administration.

Kasia Howells

Finance and Administration Officer

Shaun is a network engineer and instructor with a combined 10 years of corporate-based experience in LAN, WAN & network security, including the design and implementation of complex unified communication solutions. Since completing his degree at the University of Qingdao, Shaun has furthered his skills and knowledge base with additional IT industry certifications while working in the industry for the past ten years. Shaun is one of a few network engineers in South Australia to be qualified as a Cisco Certified Internetwork Expert (CCIE).

Shaun Gong

Solution Architect

Mark works closely with customers to understand their business needs, then uplift these with thought leadership and design of impeccable technical solutions. He has an outstanding reputation in the industry with over a decade of experience as a Solution Architect and vCIO in the Adelaide and Melbourne markets. He holds a range of certifications across Nutanix, Cisco, Lenovo, Dell and more as well as strong collaborative relationships with a range of vendors and distributors.

Mark Butler

Solution Architect

Erick Haque

Senior Systems Engineer

James is a Systems Engineer specialising in Unified Communications technologies. With nearly 20 years ‘on the tools’ in both Sydney and Adelaide, James brings with him significant experience including the design and implementation of large, highly complex UC solutions in both cloud and on-premise environments. To compliment his Cisco UC skills he also has a range of skills in Microsoft Infrastructure, Linux and VMWare.

James Carthew

Systems Engineer

Sibi is a network & security engineer, specialising in Palo Alto Networks, having previously worked within their TAC. Sibi holds a Palo Alto Networks PCNSE certification as well as Cisco CCNA.

Sibi Sivakumar

Systems Engineer

Have you noticed your systems have kept operating seamlessly? Ryan might just be the person to thank. As our Systems Analyst, Ryan is responsible for ensuring the ongoing operation of our clients systems. This includes monitoring, triage and resolution of incidents as well as fulfilling requests for technology assistance. Ryan holds a Certificate IV in Cyber Security as well as a Bachelor of Medical Science. He comes from a Support industry where he provides outstanding customer support, care and attention. He will combine these customer service skills with his technical passion where he’ll empower our customers with outstanding support.

Ryan O’Reilley

Systems Analyst

As the first point of contact, Sean is responsible for monitoring Hastwell’s customer environments, providing proactive and reactive support as well as owning triage and initial triage and troubleshooting for customer issues. Sean holds a Bachelor of Information Technology (Network and Security), CompTIA A+ and has completed the CCNA course material. He comes from a hospitality industry where customer service is at the forefront of his responsibilities and it’s no surprise that he exhibits outstanding care for our customers which he combines with strong technical understanding to help customers address the challenges where they depend on Hastwell.

Sean David

Service Desk Analyst

Be The Tribe

We believe in a tribal culture encompassing our staff, clients and families. Through a common purpose and common language, we work hard, play hard, and band together to achieve great outcomes.

Master Your Craft

We believe in the pursuit of excellence. Through a genuine passion for learning and pride in our judicious delivery, we craft impeccable solutions that solve complex issues.

Challenge What Is

We believe that the bare minimum is not an acceptable standard. With an insatiable hunger for growth, innovation and improvement, we challenge ‘what is’ and deliver something bigger and better. 

Own It!

We believe in accountability for our actions; our successes and our mistakes. We encourage individual achievements, supported by a tenacious tribe. We thrive when we’re relied upon and trusted.

In Your Corner

Our passion is to drive your success. We believe in life-long partnerships with our customers built on trust, understanding and transparency. We offer flexibility and simplicity and we always have your interests at heart.