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informed| skilled

Kaisa is the Finance and Administration Officer at Hastwell. She’s responsible for all financial functions and financial reporting in the business along with a range of administration duties.

Kasia has years of experience in both finance and administration coupled with a Master of Finance and a range of other certifications in Accounting and Business Administration.

Jason is accountable for the delivery of major projects at Hastwell. As the Project Manager he ensures that all projects are delivered on-time and on-budget while ensuring we maintain the specialist quality of technical delivery that our customers expect from us and our outstanding reputation demands.

Mark works closely with customers to understand their business needs, then uplift these with thought leadership and design of impeccable technical solutions. He has an outstanding reputation in the industry with over a decade of experience as a Solution Architect and vCIO in the Adelaide and Melbourne markets. He holds a range of certifications across Nutanix, Cisco, Lenovo, Dell and more as well as strong collaborative relationships with a range of vendors and distributors.

Shaun is a network engineer and instructor with a combined 10 years of corporate-based experience in LAN, WAN & network security, including the design and implementation of complex unified communication solutions. Since completing his degree at the University of Qingdao, Shaun has furthered his skills and knowledge base with additional IT industry certifications while working in the industry for the past ten years. Shaun is one of a few network engineers in South Australia to be qualified as a Cisco Certified Internetwork Expert (CCIE).

Julio is a passionate Senior Systems Engineer with over a decade of experience in the industry delivered to assist customers in both Brazil and Australia.

He has a broad range of skillsets in our core capabilities supported by certifications with some of our key partners including Cisco CCNA, Fortinet NSE7, Aruba ACSA, Microsoft MCSA and NIST CSF. He’s coupled these with a Bachelor of Computer Networks and an MBA Information Security.

Erick has 12+ years of hands-on experience in IT and Telecommunication industry specialising in network and system administration, migration planning, infrastructure design, testing, and troubleshooting. Exposure in incident response and root cause analysis for complex network and system faults. Erick’s “Can Do” approach with an adaptive capability is the main driving force to achieve goals and face challenges in his professional career.

Sibi is a network & security engineer, specialising in Palo Alto Networks, having previously worked within their TAC. Sibi holds a Palo Alto Networks PCNSE certification as well as Cisco CCNA.

James is a Systems Engineer specialising in Unified Communications technologies. With nearly 20 years ‘on the tools’ in both Sydney and Adelaide, James brings with him significant experience including the design and implementation of large, highly complex UC solutions in both cloud and on-premise environments. To compliment his Cisco UC skills he also has a range of skills in Microsoft Infrastructure, Linux and VMWare.

Have you noticed your systems have kept operating seamlessly? Ryan might just be the person to thank. As our Systems Analyst, Ryan is responsible for ensuring the ongoing operation of our clients systems. This includes monitoring, triage and resolution of incidents as well as fulfilling requests for technology assistance. Ryan holds a Certificate IV in Cyber Security as well as a Bachelor of Medical Science. He comes from a Support industry where he provides outstanding customer support, care and attention. He will combine these customer service skills with his technical passion where he’ll empower our customers with outstanding support.

As the first point of contact, Sean is responsible for monitoring Hastwell’s customer environments, providing proactive and reactive support as well as owning triage and initial triage and troubleshooting for customer issues. Sean holds a Bachelor of Information Technology (Network and Security), CompTIA A+ and has completed the CCNA course material. He comes from a hospitality industry where customer service is at the forefront of his responsibilities and it’s no surprise that he exhibits outstanding care for our customers which he combines with strong technical understanding to help customers address the challenges where they depend on Hastwell.